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Facility & Agency Profiles

In-depth writeups on agencies and facilities with a documented pattern of misconduct — built from public records, submitted evidence, and insider accounts. Not every bad experience gets a profile; these are reserved for patterns, not isolated complaints.

How a profile gets built: each one is hand-researched and sourced — court filings, internal communications, traveler testimonials, and photo/video evidence — then organized by category so you can weigh it yourself. Items are labeled documented when they link to a primary source, or as reported when they're submitted directly and unverified.
4 published profiles
Staffing agency

The HCI Group

A pattern of unpaid overtime and forced-schedule wage violations across two class-action lawsuits, plus internal leadership communications documenting hostile onsite conditions.

9incidents
2class actions
2017–18date range
wage violations leadership misconduct
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Staffing agency

Trustaff

A pattern of wage and labor law violations, contract breaches, and employee complaints spanning over a decade, compiled from public court records and traveler-submitted evidence.

12incidents
5lawsuits
2007–17date range
wage violations contract breaches
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Staffing agency

Vero RN

Substandard, mold-damaged housing in Guam, unresolved maintenance complaints, and a former director-level insider account describing the agency as focused on the bottom line over nurse welfare.

17incidents
11housing photos
3videos
housing conditions insider account
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Staffing agency

ProLink Staffing Services

Wage-and-hour litigation in California and Ohio, including a class action that settled for over $518,000, plus a documented pattern of unwanted recruiter contact.

5incidents
4lawsuits
2019–24date range
wage & hour class action
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In progress

More investigations underway

New profiles are added as evidence is verified and organized. Have something to add to one of these three? Each profile page has its own submit-evidence form.

Not listed here?

Blow the whistle

Tell us about an agency or facility that isn't profiled yet. We read every tip before deciding whether it's the start of a new investigation.

Submit a tip

This sends directly to us for review — it isn't published automatically, and it doesn't need to be about one of the agencies above. We read every submission before deciding whether it's the start of a new profile.

Your contact info, if provided, is only used to follow up on this submission — it's never published.

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We do not assume any liability whatsoever for the accuracy and completeness of the above information.
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