Trustaff

A pattern of wage and labor law violations, contract breaches, and employee complaints spanning over a decade, compiled from public court records and traveler-submitted evidence.

12documented incidents
2007–2017date range
5lawsuits & legal actions
Items marked documented link to a primary source — a court record, filed lawsuit, or news article. Items marked as reported are submitted directly by travelers and haven't been independently verified.

Lawsuits & legal action

documentedwage theftovertime violations
Alleged failure to provide reporting-time pay, failure to pay proper overtime, failure to provide meal/rest periods, and violations of California's Unfair Competition Law and the Fair Labor Standards Act.
"A proposed class of 1,900 nurses urged a California federal judge to approve a $3.77 million settlement... Trustaff has agreed to pay a minimum of 60% of the net settlement amount for distribution to class members who file timely, valid claims."
Deborah Lydy versus Trustaff2012
documentedworkplace safety
Claimant was injured during a patient altercation, then denied desk-duty accommodation during recovery. Per the case record, Trustaff advised that unless she was 100% recovered it would not allow her to return to work — and would stop paying for her housing in the meantime.
Brenda Robinette versus Trustaff2016
documentedcontract breachretaliation
Alleges Trustaff did not advocate on her behalf after a client site ended her assignment, retaliated by withholding further placements, breached contract on housing and travel expenses, and failed to issue W-2s in a timely manner.

Regulatory

State of Arkansas versus Trustaff2017
documenteddelinquent taxes
Trustaff was found delinquent on state tax payments to Arkansas.

Case documents

PDF
deborahLydy.pdf
Case filing, referenced above
PDF
robinette.pdf
Case filing, referenced above
PDF
arkansas.pdf
State tax delinquency notice
PDF
losRobles.pdf
Los Robles class action filing

Traveler testimonials as reported

Bridgette Ketchum testimonial screenshot
Bridgette KetchumContract shifts called off, cancelled after 8 weeks over census, says housing help was refused
Brandi Elliott Ragan testimonial screenshot
Brandi Elliott RaganHospital invoked an on-call cancellation clause; recruiter promised pay, then sent an amended contract instead
April Rich-Rupe testimonial screenshot
April Rich-RupeDelayed start, revised contract, charged back for a living-expense loan out of her pay · 2nd screenshot
Lucero Peña testimonial screenshot
Lucero PeñaContract cancelled after medical surgery; says Trustaff told the hospital she quit

External coverage

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